Payment and dispatch
The following terms and conditions apply:
Deliveries are made within Germany and in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Netherlands, Poland, Luxenburg
Deliveries within Germany:
We charge lump sum shipping costs of 4.49 € per order until 39,99 €. From 40 € to 54,99 € shipping cost is 3,99 €.
From a order value of 55 € onwards, we deliver shipments free of cost.
Returns within Germany cost 4,99 €.
Deliveries to foreign countries:
We charge a lump sum shipping cost for deliveries to foreign countries as follows:
Belgium: 9,90 €
France: 9,90 €
Netherlands: 9,90 €
Austria: 9,90 €
Poland: 9,90 €
Luxenburg: 9,90 €
Czech Republic: 9,90 €
Unless any other period is specified in the item description, the product is delivered in Germany within 2 - 5 days, in case of foreign deliveries, within 3 - 9 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
- Payment via SEPA - direct debit (automatic debit transfer for DE, AT, CH)
- Payment via credit card
- Payment via PayPal
- Payment via Sofortüberweisung [immediate transfer]
- Payment via invoice (for DE, AT, CH)
Further details on payment
In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.
The automatic debit transfer process takes place in conjunction with the shipping of the goods. If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.